
How can we help you?
Our Team is always here for help!
Our Team is always here for help!
We are an online-only business, which allows us to keep our prices low by eliminating the high costs associated with maintaining a physical retail space.
To offer you the best possible prices, all of our products are available exclusively for delivery or click-and-collect from our warehouse. We do not operate any physical stores, showrooms, or fitting rooms, and therefore, do not provide any in-store services.
All orders are shipped from our Melbourne warehouse.
Order Dispatch
Orders are dispatched within same to one (1) business day after payment clearance.
Estimated Delivery Times (Standard Delivery)
Delivery Carriers
Orders are delivered by Australia Post, Aramex, or Couriers Please.
International Delivery
For overseas shipments, please allow 7–21 business days for delivery. Orders will be shipped via Australia Post and delivered by your local postal service.
Yes, we offer expedited delivery options for customers who require faster shipping.
Express Post Shipping:
Leveraging the express post services provided by Australia Post and Couriers Please, we offer an Australia-wide express shipping option. Orders shipped via this service are transported by air and typically arrive within 1–2 business days.
Same Day Delivery:
For customers located within a 30 km radius of Clayton, Melbourne, we provide a same-day delivery option in partnership with Uber and Didi Package Delivery Service. Orders placed before the 3:00 PM cut-off (excluding weekends and Australian/Victorian public holidays) will be processed and delivered on the same business day.
Orders may be returned or exchanged within 30 days of receipt, provided that the items remain in their original, resalable condition with all tags attached.
Please note that for bulk or wholesale customer returns involving five (5) or more items, a restocking fee will apply. This fee is calculated at 15% of the item's price, or a minimum of $15 - whichever is greater - and will be deducted from your refund.