Return request form
We offer a paid return label at a flat rate $12.50AUD, which can return upto 22kg parcel with no extra charge. Click here to order it.
Please confirm your products are in the correct condition to be returned:
- Return requested within 30 days of the purchase date.
- Product is in it’s original, unworn condition with tags attached if any.
- Product is in it’s original packaging or box.
- Hard brimmed hats must be returned inside of another box (feel free to recycle the same box we shipped out to you!)
We reserve the right to deny any item that does not meet these requirements.
- Please note that exchange requests are not held. We suggest placing a new order for the new item to avoid missing out and requesting a refund/store credit for the returning item
- If your exchange request is not available our team will issue you with store credit
- FINAL SALE items are NOT eligible for a refund.
- Refund can only be returned via the original payment method